Pklik Privacy Policy — How Your Data Is Protected

01Scope & Applicability

Pklik is an internationally licensed online gaming and betting platform. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") explains how pklik collects, uses, stores, and protects your personal information.

This policy applies to all pklik services, including website browsing, account registration, gameplay, financial transactions, and customer support. If you do not agree with this policy, please refrain from using pklik's services.

Pklik complies with international data protection laws and best practices. We are committed to handling your information with care at all times and will never use it in any unauthorized manner.

02What Data We Collect

Pklik only collects data that is necessary. Below is a breakdown of the types of information we collect:

Identity Information

• Full Name (First Name & Last Name)
• Date of birth (for age verification)
• Nationality & Country of Residence
• National ID or passport number (for KYC verification)

Communication Information

• Email Address
• Mobile Phone Number
• Residential Address

Financial Information

• Payment method details (bKash, Nagad, bank account number, etc.)
• Deposit & Withdrawal History
• Transaction Date & Amount

Usage Information

• Gaming History & Preferences
• Session Duration & Date
• Device and operating system information
• IP Address & Approximate Location

03How We Collect Your Data

Pklik collects your information in several ways. You have the right to know about each method:

Directly From You

We collect information you provide directly during registration, KYC verification, customer support interactions, or when participating in promotions. Providing this information is entirely voluntary; however, certain services may not be available if required details are not supplied.

Automatically

When you use pklik, our systems automatically collect certain technical information, including your IP address, browser type, device details, and page visit history. This data is used to maintain security and prevent fraud.

From Third Parties

In certain cases, we may receive information from payment providers or identity verification agencies. This data is used solely to confirm your identity and prevent fraud.

04Purpose of Data Use

Pklik uses your information only for the specific purposes outlined below. We never use your data beyond what has been authorized:

• Account Management: To create, verify, and secure your account.
• Service Provision: To operate gaming, betting, and payment services smoothly.
• Customer Support: To resolve your issues and answer your questions.
• Legal Compliance: To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
• Security: To detect and prevent fraud, hacking, and unauthorized access.
• Personalization: To recommend games and offers tailored to your preferences.
• Contact: To send important notices, transaction confirmations, and updates.
• Responsible Gaming: To identify signs of problem gambling and provide appropriate support.

05Data Sharing Policy

Pklik does not generally share your data with others. However, data may be shared in the following limited circumstances:

Service Providers

Pklik works with a number of trusted third-party providers who support our technical and business operations. These providers process your data solely on pklik's instructions and within the scope of this Privacy Policy. They include payment processors, identity verification agencies, and cloud hosting providers.

Legal Obligation

Pklik may be required to disclose information in response to a court order, regulatory request, or lawful demand from a law enforcement authority. We will notify you of any such disclosure wherever possible, unless prohibited by law.

Business Transfer

In the event of a merger or sale of pklik's business, your data may be transferred to the new owner. However, this Privacy Policy will remain in effect and you will be notified in advance.

06Cookies & Tracking

Pklik uses cookies and similar technologies to keep its website and app running smoothly. Cookies are small text files stored on your device.

Cookie Type

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your language preferences and settings. Disabling these may limit certain conveniences.
• Analytics Cookies: Helps us understand user behavior to improve our services.
• Marketing Cookies: Used to show pklik's own promotions. You can turn these off at any time.

You can delete or block cookies at any time through your browser settings. Keep in mind that disabling certain cookies may affect how some features on pklik work.

07Data Retention Period

Pklik retains your data only for as long as necessary. Retention periods vary depending on the type and purpose of the data:

• Account Information: For as long as your account is active, and up to 5 years after closure (as required by law).
• Transaction Data: Up to 7 years (for financial and tax compliance obligations).
• KYC Documents: Up to 5 years after account closure.
• Gaming History: Up to 3 years, or longer if required by law.
• Customer Support Contact: Up to 2 years.
• Usage Logs: Up to 1 year.

After the retention period, data is securely deleted or anonymized by removing all personally identifiable information.

08Your Rights

As a pklik member, you have several important rights regarding your personal data. We respect these rights and make them easy to exercise:

To exercise these rights support@pklik.biz Reach us by email or live chat. We typically respond to requests within 30 days.

09Children's Privacy

Pklik strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that a minor's data is present in our system, it will be deleted immediately and the associated account will be closed. If your child has accidentally created a pklik account, please contact us right away.

10Policy Changes

Pklik may update this Privacy Policy from time to time. Changes may be made due to legal requirements, new services, or improved security practices.

• For significant changes, advance notice will be sent to your registered email address.
• The effective date of any changes will be noted at the top of the page.
• Continued use of pklik after any changes have been made will be considered acceptance of the updated policy.
• We can provide previous versions of this policy upon request.

11Contact

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us: